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Frequently asked questions

General camping

Does the campsite accept pets?

Pets are accepted on pitches and in some rental accommodations (Holiday homes and Handiloft), for a daily fee payable on booking. Pets must be kept on a leash.

It is forbidden to leave an animal alone on a pitch, tied up or locked in a car or in a rental unit. Dogs considered dangerous (categories 1 and 2) will not be accepted on the campsite.

Can we receive visitors?

Visitors are accepted at your campsite in Vias Plage. They must be announced to the guard with whom they leave an identity document. Access to swimming pools is not permitted (under any circumstances).

In July and August, the day pass is €4 / person from 13 years old (no pool access)

Stay / Reservation

How do I check availability or get a quote?

To check availability or get a quote, nothing could be simpler! Visit our site to simulate your stay. You can also contact us by phone or email. There is no longer a price list.

Comment régler le solde de ma réservation ?

How do I pay the balance of my reservation?

Can I pay the balance of my reservation in installments?

You can pay the balance of your reservation in several installments. At the time of booking a deposit of 25% must be paid to validate your request. You can then manage the number of payments you want to make and their amount directly in your Yelloh! space. Village.

Can I arrive earlier?

When rentals, handover of keys is guaranteed from 5 p.m. It is possible to arrive from midday, and enjoy your camping vacation, the swimming pools... while waiting for the key. We check you in at reception and give you the wristbands so you already have access to the site. We will take your telephone number to inform you as soon as your accommodation is available.

In you rent a pitch, arrivals are from 1 p.m.

Until what time can we arrive?

The reception welcomes you until 8 p.m. If you arrive after 8 p.m., the night guard will welcome you at the campsite entrance. He will give you the keys to your mobile home, but you will have to go to reception the next day to finalize your arrival.

How does taking possession of the mobile home take place?

You will find an inventory sheet listing the main furniture present inside (no cutlery count). If there is anything to report please come to reception within 24 hours of your arrival. The inventory sheet remains in the rental.

How is the departure going?

For rentals, departures are between 8 a.m. and 10 a.m. without appointment. You must return the key to reception no later than 10 a.m. and vacate your parking space.

For pitches you simply have to go to reception to return the bracelets and get your deposit back. Departure is between 8 a.m. and 11 a.m.

Are babies and children counted in the number of people for accommodation?

The maximum capacity displayed for our rentals includes all participants in the stay, including children and babies.

Can we still take advantage of the infrastructure on the day of departure?

Yes, we will simply ask you to park your vehicle outside the campsite.

How many tents can I put on my pitch?

You can put as many tents as you want and as the size of the pitch allows. However, you cannot exceed 6 people per pitch and keep space for the car because we do not have parking.

Do we have to pay a tourist tax?

Yes, Vias town hall requires the payment of a tourist tax for each adult. The price is defined by the municipality and applies every day for each person over 18 years old participating in the stay. Currently (2024 season) the price is 86 cents per day per adult.

Means of payment

Do you accept holiday vouchers (ANCV)?

Yes, we accept holiday vouchers and ANCV connect to pay for your reservation. They must be in the name of the reservation holder or one of the participants.

You can use them to pay for your reservation by respecting the requested payment deadlines and sending them by mail. You can also use them on site in the campsite restaurants.

Are you VACAF approved?

No, we are not VACAF approved and do not accept VACAF vouchers.

Accommodations

Do we need to bring sheets and towels?

In premium and 4 flower accommodations, sheets and towels are provided.

For other types of rentals (2/3), you will need to bring your own laundry. Remember to look at the dimensions of the beds in the description of your rental. You also have the possibility to rent bed linen and toiletry kits, upon prior reservation. A single bed + towel pack for 1 person costs €30. A double bed + towels pack for 2 people costs €42.

If you forget, we sell disposable sheets at reception: €8 per set (whether for a single bed or a double bed).

NB: Tea towels are not included in any of our rentals.

Is there a TV in the mobile homes?

The Premium accommodation (Pacific, Marina and California 2 bedrooms), 4* (Côté Mer, Farret Island 3 bedrooms and Beach Life 3 bedrooms) and air-conditioned holiday homes are equipped with television.

For other rentals and *, television is not provided.

Almost all of our neighborhoods are equipped with network TV, so you can bring your own television (and don't forget cable). Except in the Africa, Chardonnay, Pirates, Happy Tent, studios and Maison 80 districts.

Televisions with antenna are available for rental from https://idealoc34.fr/   (info, prices and reservations on their website)

Are barbecues allowed on site?

Only electric and gas barbecues and planchas are permitted on the campsite. It is strictly forbidden to connect several appliances simultaneously.

Charcoal barbecues are prohibited.

However, collective charcoal barbecues are available in front of the TAO swimming pool and in the area of the non-air-conditioned holiday homes. Please note that cooking grills and charcoal are not provided.

The use of deep fryers is strictly prohibited.

Is there a barbecue in the cottages?

Mas Julia's accommodation is equipped with an electric plancha and the Hacienda with a stone barbecue. Other accommodation are not equipped with barbecues but you can bring your own or rent one from https://idealoc34.fr/ (info, prices and reservations on their website).

Please note: charcoal barbecues are prohibited.

Can we park several vehicles in front of our Cottage?

Normally no, only one vehicle is included per rental, except for Premium cottages.

On the day of your arrival if we have availability, the caretaker will be able to tell you whether or not you can park a second vehicle.

Can I set up a small tent in front of my rental?

Setting up a tent in front of the accommodation is not permitted.

The installation and filling of inflatable swimming pools or any other inflatable structure requiring water is prohibited on pitches and rentals.

Do you provide the mattress with the baby bed?

No, when booking a travel cot, the mattress is not provided.

Beach and swimming

Are swim shorts allowed?

Yes, swimming shorts are allowed in our 3 swimming pools

What swimsuits are allowed?

Bikinis and one-piece swimsuits, briefs, boxers and swim shorts, anti-UV swim T-shirts are permitted.

UNAUTHORIZED outfits are: jumpsuit, leggings, dress, pareo, cotton or city t-shirt, clothing below the knee, underwear, neoprene clothing, loose clothing and/or clothing covering the entire body are strictly prohibited.

Are buoys or inflatable objects allowed?

No, buoys are not accepted in swimming pools

Do day visitors have access to the swimming pool?

No, day visitors are not allowed in the aquatic areas.

Are the swimming pools heated?

The swimming pools and paddling pools are heated in low season but the water temperature depends on the weather conditions.

Can I access the aquatic area without staying at the campsite?

Our aquatic areas are reserved exclusively for our customers. Thank you for your understanding.

Are dogs allowed at the beach?

According to the prefectural decree, dogs are authorized on the beaches of the municipality of Vias between October 1 and June 15. Between June 15 and September 30, dogs are prohibited on the beaches of Vias.

Good news, dogs are accepted all year round on Plage du Clôt, in La Tamarissière/Agde.

Clôt beach extends from the mouth of the Clôt canal (around 400m) to the Tamarissière bunkers towards the mouth of the Hérault.

Activities and entertainment

Are there any activities in low season?

Yes, even in low season, an entertainment team offers day and evening activities and a children's club, from opening to closing of the campsite. The services are adapted according to attendance and the weather. You can consult the animation schedule on the current events page or on our mobile application (updated every day every week)

From what age can I register my child for the mini club?

Our mini club welcomes your child from 5 years old to 12 years old for an activity supervised by a facilitator.

Is there a baby club or daycare?

No, there is no baby club or daycare. The children's club starts at the age of 5.

Is there a Teen Club?

Yes, the Teen Club welcomes children aged 13 to 17 in July and August only. No registration necessary.

Should we register children for the Mini Club?

No registration is required, you just need to accompany them the first time to fill out a form.

Do we have to register for the activities?

For general activities, only excursions require registration which can be done at the info point in high season or at reception in low season.

Are the activities paid for?

At your campsite in Vias, activities are free unless otherwise indicated (directly on the schedule). For children and teenagers, certain outings, picnics, evenings, etc. are subject to payment (specified on the activity schedule).

For the general program, the excursions offered in partnership with the animation team and our service providers are also chargeable.

What activities are offered at the Creative Workshop?

Sabine welcomes you 6/7 days (hours vary depending on the season) at the creative workshop.

Located behind the Pacific district, many creative activities are offered on site with equipment available:

  • Pottery

  • Paint

  • Mosaic…

No lessons are taught, Sabine is only there to advise you. The creative workshop is free but a financial contribution may be requested for specific products (example: silk painting).

Services

Are the services open outside of July and August?

All services (entertainment, catering, shopping, spa, etc.) are offered from the first to the last day the campsite is open.

Schedules are adapted according to attendance and seasonality.

Some specific services are not fully accessible (example: swimming pool bars open in May and close in September, but Bar C57 is open throughout the season).

Is the Wi-Fi free?

The WI-FI network is available throughout the campsite. A code for 1 device is offered for each stay. If necessary, you can purchase additional connections at the info point or at reception or directly via the Osmozis website.

For Premium hosting, you can connect up to 4 devices.

Can we rent bikes?

We offer bicycle rental at the info point in high season and at reception in low season.

What can we find at the info point?

The info point is the campsite's small tourist office, located next to reception. The reception office is only open in high season. Here you can buy Wi-Fi, book the padel tennis court, sign up for excursions, borrow books and find tourist information about the region.

In the low season, the information point (tourism and library) is freely available and you should contact reception for advice.

How do washing machines work?

Washing machines are paid in coins: €5, just like tumble dryers: €2.

If necessary, you will find laundry detergent at the campsite supermarket (sold in single pods at the checkout).

The laundries are located in the Bananiers, Chardonnay and Beach Farret sanitary areas.

Do we need tokens for the washing machine?

No, the washing machines cost €5 and use coins (€0.20, €0.50, €1 and €2), which you can get from reception or the shops.

Are holiday vouchers and restaurant vouchers accepted in shops?

Restaurant vouchers and holiday vouchers are accepted in the campsite restaurants. They are not accepted at the supermarket.

Are there charging points for electric vehicles?

Yes, there are several charging points (type 2 plug from 3.7 to 22 kw + 3kw nf plug): 15€/10h charge or 6€ on a 220v plug for rechargeable hybrid cars.

It is strictly forbidden to charge electric or hybrid vehicles on pitches or in rental accommodation. Specially designed charging points are available at the campsite. The hirer will be held fully responsible for any damage or deterioration resulting from the violation of this prohibition, and will assume the full cost of restoration.

Are the restaurants accessible to outsiders?

Yes, the restaurants are accessible to people outside the campsite.

Outsiders wishing to access the restaurant must report to the guard at the entrance to the Farret campsite.

Transports

How do I get to the campsites at Vias Plage by train?

If you are traveling by train the closest stations to the campsite are:

  • Vias station (3km)

  • Agde station (8km)

  • Béziers station (18 km)

Is there an airport near the campsite?

Yes, Béziers - Cap d’Agde Méditerranée airport is located 8 km from Club Farret.

Is there a shuttle for airport or train station transfers?

The campsite does not offer a shuttle for transfers. You can take a taxi.

There are also buses. All information is available on their website: https://www.capbus.fr/

  • The campsite is 7 km from Agde station and a bus line is possible between the station and Vias-plage with Capbus and only in July and August.

  • The campsite is 8 km from Béziers Cap d’Agde airport.

Béziers Cap d'Agde airport, in partnership with Hérault transports, offers a shuttle service at the departure and arrival of each flight to/from Vias center.

Departure from the airport: 30 minutes after the arrival of each flight.

Arrival at the airport: 1h30 before the departure of each flight.

Price: single shuttle ticket 2 euros per trip.

https://beziers.aeroport.fr/acces-et-services/navettes/

Once you arrive at Vias center, you must take the bus between Vias and Vias beach. It is a regular line in July and August and an on-demand line in low season.

How do I get around Vias Plage and the surrounding area if I don’t have a car?

If you don't have a car, all services are offered on site and you can absolutely enjoy your stay in Vias Plage without means of transport.

To get around, it is possible to:

  • Rent bikes for short trips (directly at the campsite)

  • Rent a vehicle with our partner Garage Renault Lafitte

  • Use a taxi service

  • Use public transport. A shuttle provides transfers between Vias Center and Vias Plage in high season. To find out the timetables and routes offered by the urban area, go to the Cap Bus website: https://www.capbus.fr/

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Book your campsite rental at Vias Plage. Just a few kilometres from Cap d'Agde and the town of Sète, the Club Farret campsite welcomes you by the sea. In the Hérault, close to the Canal du Midi, enjoy a family holiday at your campsite in the South of France. Benefit from all the advantages of a 5-star campsite: direct access to the beach, heated swimming pool, swimming pool with slides, activities and entertainment... On the shores of the Mediterranean Sea, our sailing club offers a wide range of activities: paddle, pedalo, jet ski, boat, buoy ride... It's easy to enjoy the beach, sunbathing or swimming. Discover our full range of bungalows for 2 to 6 people. In unique settings, rent our fully-equipped mobile homes for a weekend or a longer stay. Club Farret is the only campsite in Vias with sea-view pitches. For your convenience, arrivals are possible throughout the week.

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